We use a local courier for all deliveries of fresh products such as our Catering Plates (cheese and pastry), our Cheese of the Month Club and as well as our Gift Baskets (to prevent damage in transit). As a result, our delivery area for the above items is limited to the following areas within Ottawa:
* East - West on the Ontario Side of the Ottawa River between Stittsville and Orleans. Unfortunately, we are not able to deliver to Manotick, Carp or Richmond at this time.
* East - West Quebec Side side of the Ottawa River between Old Aylmer to Old Gatineau.
* North - South from Hull to Leitrim Rd.
If you are not sure about if your shipping address lies within our delivery area, please don't hesitate to contact us at 613-746-6002. Please also see our delivery area reference map below for more details.
All of our shelf-stable food items and non-food items are able to ship across Canada including our "Boxed" series of gift packages (baskets), which are specially designed to be sent by mail, as well as any item listed in our Specialty Food section of our online store. Delivery times are typically 1-7 days depending on where the items are being shipped. We use Fedex and Canada Post for all shipments. Please allow for extra time for orders shipping the week prior to Christmas.
Please note that we may send some orders with a signature required for delivery if there are special handling requirements or considerations that may affect the quality of the product. For example, if the item cannot freeze during cold weather, we will require a signature on delivery so that the item won't be left outside for a prolonged period of time when delivered.